Legal

Privacy Policy.

This explains what personal information we collect when you order from Jana's Luxuries, and what we do with it. Last updated October 2026.

What we collect

When you place an order we collect your name, phone number, email address and delivery address, along with the items, sizes and total of your order.

Like most websites, our hosting provider may keep basic technical records, such as IP addresses, for security.

How we use it

We use your information to process and deliver your order, to contact you about it, to deal with returns or questions, and to keep the records we need for accounting.

Payments

Payments are handled by Paystack. Your card details and Mobile Money approval are handled on Paystack's own page. We never see or store them. We only receive confirmation that your payment went through and the amount. Paystack's own privacy policy applies to the information you give them.

Who we share it with

We do not sell your personal information. We share it only as needed to run the shop: with Paystack to take payment, with the hosting and database services that store our orders, with the messaging services we use to alert the shop owner about a new order, and with whoever helps us deliver your order, who only gets the details needed to deliver it.

Cookies and your bag

We do not use advertising or tracking cookies. Your shopping bag is saved in your own browser so it is still there when you come back.

How long we keep it

We keep order records for as long as we need them to deliver your order, handle returns, and meet our accounting needs.

Your choices

You can ask us to show you, correct or delete the personal information we hold about you. We may need to keep some records, for example for accounting. We aim to handle your information in line with Ghana's Data Protection Act, 2012 (Act 843).

Contact us

To ask about your information, contact Jana's Luxuries Enterprise on 050 696 5045 or janabossman789@gmail.com.